If you see a charge on your credit or debit card that you don’t recognize, please contact our billing support team right away with your domain name, account username, the exact amount of the order, and the date it was placed. 

If you do not have an account, please send us the following information:

  • The first 6 digits of your credit card 

  • The last 4 digits of your credit card 

  • The expiration date
  • The exact amount of the order

Please submit this information directly to our account and billing support team at https://dashboard.webhostingmagic.com/submitticket.php

Once we find the fraudulent order, we'll contact you to help you resolve this issue.

 

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