Before you begin, you need to install the FTP client on your computer before you download and run the script file.

If you are on Mac, we highly recommend Transmit 5.

Another good option is Cyberduck.

You can also visit FileZilla™ download page or Core FTP websites for Windows® computers.

There are other great ones; just google for "best FTP clients".

If you encounter problems when you try to automatically configure your FTP client, ensure that your client is properly installed on your computer.

If problems persist, consult your FTP client’s documentation.

To configure an FTP client, perform the following steps:

  • Click Configure FTP Client for the desired FTP account.
  • Click FTP Configuration File under the desired FTP client's logo. You can choose between Filezilla™, Core FTP, or Cyberduck.

cPanel only supports auto-configuration for Filezilla™, Cyberduck and Core FTP.

You can "Click Instructions" to view detailed instructions for the default clients.

For Transmit (see Getting Started with Transmit for iOS - Panic) and Cyberduck (checkout help/en – Cyberduck); they are very easy to configure.

Since we allow only key authentication to our servers, you will need to generate a key, add it to your cPanel server, authorize it before trying to FTP in.

You do not need a password and even if you did add it, we do not allow password authentications.

Open the configuration script file that downloaded to your computer.

The FTP client automatically opens, configures itself, and connects to your FTP server.

Port is "22" for main account owner or cPanel Manager.

Additional FTP accounts ought to use FTPS at port 21.

Special FTP Accounts

Warning: You cannot delete FTP accounts from the Special FTP Accounts section of the interface.

The Special FTP Accounts section of the interface lists your cPanel account's administrative FTP accounts.

This includes your cPanel account's primary FTP account and a log maintenance account.

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