Still unable to find what you are looking for from our existing growing documentation? Select the appropriate department below and submit a ticket. We strive to respond as humanly quickly as possible.

Choose Department

Technical Support

Create a case to get technical support from the range of support plans that best meet your needs. You'll receive a tracking number by email that guarantees that all relevant information is included so we can follow up within the target initial response time.

Accounts & Billing Support

All Web Hosting Magic owners have access to account and billing support free of charge. Use this form (which is the fastest and most direct method for communicating with) to contact our billing support team and get details about billing, payments, and taxes.

Sales/New Business

Have a sales question? Need a custom quote? Speak with someone at sales or drop us a line. We will be more than happy to give you a call to discuss how we can work with you to turn whatever it is, to a great business opportunity at any scale.

Operations & Security

Our Incident Response Team ensures security readiness for systems, networking, and secure engineering. If you have questions on anything security related, please complete the form below and someone from the security team will follow up on it right away.


Use this form to report a safety or abuse issue affecting a Web Hosting Magic product/service or if you want to work with us. We put a lot of time and effort into making this a place where you can be who you are and proud to be an equal opportunity workplace.

Resellers & Affiliates

Let us know if you want to join our global network of partners & build on our products/services thus creating new opportunities (development, deployment, training, education services, etc) for our customers and expanding what’s possible on Web Hosting Magic.

General Inquiries

We welcome your comments, inquiries, non-technical questions, and suggestions. Please fill out this form & one of our representatives will respond within one business day. You can also give our Web Hosting Magic team a call at: +1 (706) 403-2045‬. Monday—Friday, 16:00 PM — 23:30 PM EST.

Migration Team

Tap into our expertise to support your cPanel to cPanel, Plesk to cPanel, DirectAdmin to cPanel, Ensim to cPanel migration or cPanel migration to leading public & private clouds platforms. Our team will work with you through all stages of the migration; from planning to optimization.