The Registrar Accreditation Agreement (RAA) requires that domain registrants verify their contact details regularly.
Here's what you need to know:
The Verification Process
- Triggered when registering a new domain or changing the registrant contact's name or email.
- Does not apply to changes in administrative, technical, or billing contacts.
- Must verify within 14 days for new domains; 7 days for existing domains.
Dealing with Suspended Domains
- Find the Verification Email: Click the link in it.
- Resend Verification Email: If the link is lost.
- Update or Switch Contact Information: To trigger a new verification or cancel the current one.
- Recovery Time: Note that it takes time to bring the website or email back online due to DNS propagation.
Additional Details
- Verify Email Addresses: from domains@webhostingmagic.com, or donotreply@name-services.com, googleclients@enom.com, or info2@enom.com.
- Spoofed Emails: Be cautious about spoofed emails; use only the link from raa.name-services.com.
- Invalid Page: If you encounter an invalid page, check the domain and resend the verification email if necessary.
- Inaccessible Email: Ensure access to the email address, or contact the controlling party to verify the domain.
Following these guidelines ensures your domain stays active and in compliance with the RAA.
Please contact us if you have any questions or need further assistance.
