It might be that you have reached the maximum backups limit allowed per installation which is currently set at 2 per installation.
Backups are automatically purged after 45 days of the backup creation.
But you can manually delete existing ones you don't need by visiting /home/$username/.softaculous/backups
If that doesn't help, please create a support ticket with our technical team so we can take a look-see
This page will help you to edit the installation of a script. (for e.g. to edit an installation...
This hosting tutorial will show you how to access SitePad website builder from your Softaculous...
Softaculous users can now directly login to the installation's admin panel from Softaculous...
This Page will help you in the taking the Backup of your Installations: (for eg. If you want to...
The following guide will show you how to add, edit, delete, set a backup location for new as well...
