You can see the support levels available and detailed information about support options at https://www.webhostingmagic.com/support-levels.html
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Account Holds, Restrictions, and Suspensions
We never want to disrupt someone from using Web Hosting Magic but to protect those we serve, we...
Do I need root access to (recursively) delete folders in cPanel?
I want to recursively delete a folder and am unable to do that via cPanel File Manager. Can you...
What To Do When You're Unable To Complete Payment
Our systems use an automated fraud prevention tool-set that blocks any payments that it...
How Do I Check My Web Hosting Order Status?
You will likely find the details about your service order and status on the customer service...
How Long Does The Account Verification Take?
When you create a hosting account, our fraud prevention systems run an automatic account...
