Can I change cPanel Username?

We sometimes do get this question from some customers.

Yes.

You can ask for your cPanel username to be changed after the account has been provisioned but this is not really recommended.

If you don’t have this level of access, then you’d need to contact your hosting provider to change your cPanel username as it is something that needs to be done on the root level.

If you are a Web Hosting Magic customer, do let our Technical or Infrastructure team know and we will take it from there.

There are things to keep in mind though when your cPanel username is changed to something new:

  • the new name must be the same length or shorter because a longer name may cause MySQL® to truncate the account’s database names and database user-names, which causes problems.
  • you cannot use the associated websites and databases while the data transfer to the new username.
  • the system will rename your home directory.
  • we probably may need to rename your prefixed databases and database users which help preserve the visual correspondence between database names and the username. And when we do, in applications that depend on the previous names will run into errors.
  • if we don’t rename the prefixed databases and database users and you are using PostgreSQL®, you cannot log in until you reset your password.
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