cPanel auto-responder is a feature that allows you to configure automatic email response messages.
This is useful when the recipient is unavailable to act on an email message in real-time.
When you activate an auto-responder, the system still delivers messages to the inbox as usual.
But will send a pre-set message to the Sender with the message you want him, her or it to see.
To view the auto-responders for a specific domain on your account, select that domain from the Managing menu on the top right side of the auto-responders interface.
A list of that domain’s auto-responders will appear.
To find an autoresponder's specific email address, enter a keyword in the Search text box and click Go.
User-defined auto-responders ignore messages to which the Spam Filters feature assigns a score of 5 or higher.
To add an auto-responder, perform the following steps:
Click Add auto-responder.
A new interface will appear.
Select a character set from the Character Set menu.
The Character Set value defaults to UTF-8.
Enter the interval, in hours, for the auto-responder to wait between responses to the same email address.
For example, an auto-responder with an interval of 24 that receives an email at 8:00 AM on Monday immediately responds to the message.
The auto-responder does not respond again if it receives a message from the same email address before 8:00 AM on Tuesday.
If you set the interval to 0, the system sends an autoresponse to every email.
In the Email text box, enter the email address for which to respond.
You can only add one auto-responder for each email address.
If you attempt to add multiple auto-responders for an email address, an error message will appear in the interface.
In the From text box, enter the username to appear in the response.
In the Subject text box, enter the subject to appear in the response.
If the response message includes HTML tags, select the HTML checkbox.
In the Body text box, enter the text of the response, for example:
I am out of the office until July 2nd. You can reach me on my cell phone in case of emergencies.
You can use the %subject%, %from%, and %email% tags in the body of the message to represent information, such as the incoming email’s sender or subject.
Tags use percentage signs (%) as markers.
Select a start time.
You can choose Immediately or Custom.
The system bases the time on the user’s workstation operating system time and translates it into Greenwich Mean Time (GMT).
This feature uses 12-hour notation and reformats times in 24-hour notation. For example, if you select 18:30 as the start time, the system automatically reformats the time as 6:30 PM.
Select a stop time later than the given start time. You can choose Never or Custom.
Click Create.
