How do I delete my account?
Deleting your account involves a few steps. Read on to understand the process.
We're sorry to see you go. Was this because of something we did - or didn't do?
If you have concerns or questions, we're here to help.
We understand that ending your hosting journey might not be easy.
What are my options?
If you're considering deleting your account, we encourage you to discuss your concerns and explore your options with us. You can reach out through the following methods:
- Phone: Call us at (706) 403-2045 for a personalized conversation.
- Support: Contact our support team to discuss your concerns.
Can you help with hosting account issues?
Absolutely. Our team is here to assist you with any issues you might be facing with your hosting account. We can offer guidance and share best practices to make your experience smoother.
Deactivating Your Account
If you decide to deactivate your account, here's what you need to know:
- Inactive Status: Deactivating an account places it in an "inactive" state.
- Account Reactivation: Our customer support team can reactivate your inactive account if you change your mind in the future.
- Account Closure: Only proceed with closing the account if you're certain you won't use it again.
What if I plan to use my account in the future?
If you intend to use your web hosting account again at some point, you can simply leave it as is. This approach will prevent any charges while keeping your options open.
How do I request account closure?
If you're sure you want to proceed with account closure, follow these steps:
- Log In: Log in to your account.
- Open a Ticket: Visit here and open a ticket.
- Request Closure: In the ticket, clearly state your request for account closure.
We appreciate your time with us and respect your decision. If you have any questions, or concerns, or need further assistance, feel free to reach out to us. Your satisfaction matters to us.
Note: Please ensure you've backed up any necessary data before proceeding with account closure.
Thank you for being a part of our family.
