Artikelen

Account Holds, Restrictions, and Suspensions

We never want to disrupt someone from using Web Hosting Magic but to protect those we serve, we...
Are Taxes Included In Your Web Hosting Pricing?

Prices are tax-inclusive in some countries and tax-exclusive in others. We do not supply VAT...
Are There Any Setup Or Hidden Web Hosting Fees?

At Web Hosting Magic, transparency and trust are at the core of our relationship with you. We...
Can I Change My Web Hosting Plan?

You can make changes to your plan at any time by changing your plan type and by adding or...
Can You Pay For Web Hosting Magic Monthly?

Yes, you can pay monthly for your account although AdaptiveStarter is billed yearly. For other...
Deleting Your Web Hosting Magic Billing Account

How do I delete my account? Deleting your account involves a few steps. Read on to understand...
Do I need root access to (recursively) delete folders in cPanel?

I want to recursively delete a folder and am unable to do that via cPanel File Manager. Can you...
Do You Accept Debit Cards?

Yes. You can pay for hosting plans and services and debit cards are accepted. As long as it is...
Do You Offer Any Discounted Web Hosting Plans?

Yup, by choosing a yearly plan, you will receive a 7-18% discount. Or check out our coupon page...
Do You Offer Student Discounts?

Yes, we do offer massive discounts to students. If you're a student at a higher learning...
Do You Store Credit Card Information Locally?

No, we don't.   Web Hosting Magic uses tokenized payment gateways where the sensitive payment...
Does Web Hosting Magic Have A Free Trial?

Yes, we offer 30 days of Web Hosting Magic service to new customers.   We will need to get...
Does Web Hosting Magic Offer Plans For Students?

Yes, our Student Program offers great options for students and student organizations who would...
Does Web Hosting Magic Offer Plans To Nonprofits and NGOs?

Web Hosting Magic is a proud supporter of organizations that do great things around the world....
How Can I Manage My Billing?

If you are an admin of your account, you can access your purchase history, invoices, payment...
How Do I Cancel My Trial If I Decide Not To Use Web Hosting Magic?

You can cancel your subscription at any time in your customer console dashboard.   If you...
How Do I Check My Web Hosting Order Status?

You will likely find the details about your service order and status on the customer service...
How Do I Fund My Hosting Account?

If you want to deposit money in advance (e.g. when you want to place a number of orders, or they...
How Do I Upgrade My Web Hosting Account?

Login to your billing account. Click on Products from the Account drop-down. Select the...
How Does Our Web Hosting Pricing Work?

Our pricing is based on two factors: the number of domains you'd like to host and amount of...
How Long Does The Account Verification Take?

When you create a hosting account, our fraud prevention systems run an automatic account...
How Much Does Web Hosting Magic Cost?

Web Hosting Magic starts as low as $1.33 per month for our smallest web hosting package called...
How Will It Take To Process My Refund?

If and when a customer meets our refund criteria, our payment processors often submit refunds to...
Is There A Free Version of Web Hosting Magic?

Web Hosting Magic has a free plan which is ideal for one-page websites or for creating...
What Are My Web Hosting Support Options?

You can see the support levels available and detailed information about support options at...
What Do I Do Since My Web Hosting Order Is Delayed?

Our customer support teams work diligently to make sure that your hosting order is provisioned on...
What If I Change My Mind After Paying For Hosting?

If you've paid for a yearly subscription in the last 30 days, and wish to cancel your account,...
What Is Web Hosting Magic Refund Policy?

Web Hosting Magic's hosting refund policy can be found at...
What Payment Methods Do Web Hosting Magic Accept?

Web Hosting Magic accepts Visa, MasterCard, American Express, JCB, and Discover credit, and...
What Payment Methods Do You Accept?

We accept payments from the following major credit cards, excluding debit cards: Visa, Master...
What Should I Do If My Web Hosting Order Is Declared A Fraud.?

Our systems run checks on each order.   If the check passes, the order is accepted and...
What To Do When You're Unable To Complete Payment

Our systems use an automated fraud prevention tool-set that blocks any payments that it...
When Do I Renew My Web Hosting?

We'll attempt to securely charge your credit card at the point of purchase online.   Renewals...
Where Can I Find Pricing and Billing Information?

Read the Pricing page for detailed information on pricing at...
Which Currencies Does Your Web Hosting Service Support?

Web Hosting Magic accepts payments in multiple currencies.   This allows customers to choose...
Which Hosting Package Should I Choose?

Web Hosting Magic is fast scaling. Upgrading is as simple as clicking a button. The most...
Which Hosting Pricing Plan Is Right For Me?

We understand that each website is unique, requiring specific features to support its...
Why Did Your Billing System Decline My Payment?

Declines can happen for a variety of reasons and frankly, we usually don't have much information...
Why Is My Web Hosting Order Taking So Long To Start?

Web hosting or domain orders are often accepted and deployed in real-time (often in minutes)...
Will You Increase Hosting Prices Later?

No. Every pricing you see on those pages is what you are charged monthly or yearly.   We...