Viewing articles tagged 'Accounts'

 Account Holds, Restrictions, and Suspensions

We never want to disrupt someone from using Web Hosting Magic, but to protect those we serve, we...

 Can I Cancel My Web Hosting Subscription?

You can cancel your subscription anytime and your card will not be charged for the following...

 Can I Change Web Hosting Plans At Any Time?

Absolutely. Once you’ve logged into your account, you can upgrade (or downgrade) from there....

 Can I Get A Custom Hosting Plan Send To Me?

Absolutely yes. We understand that this one-size-fits-all while convenient may be suitable for...

 Can I Save Money With An Annual Hosting Plan?

Yes. You will receive a substantial discount including two free months (you need to ask) when you...

 Can I Upgrade My Web Hosting Plan?

Yes! Since our web hosting pricing is month to month, you can easily upgrade or downgrade your...

 Hosting Or Service Discounts For Non-Profit Organizations

We do offer a discount on hosting packages to accredited non-profit organizations. To obtain...

 How Does Hosting Account Suspension Works When It Comes To Payment?

For credit card customers, the following time-frame applies to past due payments: First email:...

 How Soon Can I Start Using My Hosting Account After Placing An Order?

Once you signed up for a hosting account and your account is approved and payment validated.

 How To Change Billing Account Phone Number

Given that this is tied to your account retrieval process, we disabled it ( along with the phone...

 How To Change Hosting Account Login Password

Customers can request a password reset by clicking the "Forgotten Password" link on the login...

 How To Change Hosting Login Email Address

Typically, you should be able to change your login email address by visiting this page. However,...

 How To Create A cPanel Sub-Account For Your Website Developer

This feature is useful if you have someone working on your website and doesn't want to give them...

 How To Create A Sub-account For Your Billing Account

Our billing system sub-accounts allow customers to create sub-users under their main account,...

 How To Grant Selective Access To An Account To Other Users

Our billing system gives customer a simple, powerful, flexible approach of managing an account...

 How To Place A Hosting Order & Got Approved In 5 Minutes

Here are the simple steps you take to complete the order process. If you need to purchase a new...

 How To Reactivate A Dormant Or Suspended Hosting Account

If the account hasn't been terminated, please contact our billing department to reinstate your...

 How To Reset A Sub-Account Password In cPanel

Normally, cPanel & WHM allows you to reset your sub-account password. The password reset...

 How To WhiteList Web Hosting Magic Email Addresses

Every single mail that we sent to you is and should be deemed important. If our email servers...

 Minimum Contract For Hosting Websites With Web Hosting Magic

We do not require any kind of minimum hosting contract. To everyman, his ability and need is our...

 What Do I Do If I Go Over Bandwidth Limit?

Actually, for most of our hosting packages, bandwidth is un-metered. However, there are special...

 Why Is My Hosting Order Stuck On Pending Status?

Your order is still in "Pending" status because it hasn't been accepted. Sometimes when we...

 Why Is My Hosting Service On Auto-renewal?

Your website is your business, your security, and your livelihood. So a long service...

 Why Should I To Provide My Real Address During Registration?

We use (among other options), two basic matrices to weigh whether your order should be accepted...