Given that this is tied to your account retrieval process, we disabled it ( along with the phone number field) from alteration until you reach out to our account support team.
If you want to submit a new valid email address, please visit https://dashboard.webhostingmagic.com/submitticket.php select the Account department and then "Request Email Change" below the Message box and then send us the new email address you want to use with your account.
Once you submit the ticket, a confirmation email and further instructions will be sent to your current email address.
If you are not receiving our automated emails, there are a few possible solutions:
- Whitelist our email address or domain: webhostingmagic.com. See https://support.google.com/a/answer/60752?hl=en&ref_topic=2683828 & https://www.lifewire.com/how-to-whitelist-a-sender-or-domain-in-gmail-1172106 if you are using Gmail.
- Check all your email in-box including spam and archive for our email.
Note also that your email client may block or filter out some messages. Look for any filters in your email settings.
Finally, it is possible that our emails are being filtered by your email provider and this may cause delays in receiving Web Hosting Magic automatic emails.
If none of the above solutions work, please submit a support request and we will gladly assist you.
