Webmail Two-Factor Authentication: A Comprehensive Guide

Setting Up Two-Step Authentication

Prerequisites

To set up two-step authentication, you'll need a supported Time-Based One-Time Password (TOTP) mobile app. Here are some options:

• Google Authenticator for iOS
• Google Authenticator for Android
• Authenticator Plus
• Authy
• Duo Mobile

Steps

1. Navigate to Webmail: Open your browser and go to https://webmail.example.com or https://example.com:2096. Replace example.com with your email address's domain.
2. Login: Use your email address and password to log in. Note: Do not access the email account via cPanel.
3. Access 2FA Settings: Click the email address (small arrow) at the upper-right and select Two-factor Authentication.
4. Open Google Authenticator (or any 2FA app): Scan a barcode with your mobile device's camera. Before scanning the code, take a screenshot of the generated barcode and store it in a safe place.

   It is also always better to copy the 2FA key and manually save it to your password manager under the account's profile.

5. Confirm Code: Enter the code displayed on your mobile device to complete the setup.

Note: These codes are device-specific and non-transferable. If you're switching phones or wiping your device, disable two-step authentication first, then re-enable it on your new device.

Managing Your Webmail Account 2FA

You can also remove or reconfigure the email account's two-factor authentication at any time.